Payment methods
Delivery and payment
Warranty Conditions
The warranty for products depends on the specific manufacturer.
The products presented in the catalog have a warranty of at least 1 year, subject to careful and proper use, unless otherwise indicated.
Filing a complaint
Before submitting a complaint, please read the instructions for the correct execution of the appeal:
Receipt of Goods and Claim of Goods (PDF)
Deadlines for filing complaints
- Applications for open (external) damage are accepted within 7 calendar days from the date of receipt of the goods.
- Applications for hidden damage (internal) – within 10 calendar days after receipt.
Each situation is considered individually. We reserve the right to request additional information or materials necessary to process the complaint.